We were proud to be able to share an update on Whānau Voice Phase 2 at our recent 2025 AGM.

Whānau Voice Phase 2 is focused on listening to whānau across the rohe and capturing real experiences of the health system, so their voices lead the change we are working toward.

We are currently in the kōrero and story-gathering stage, meeting with whānau members and other stakeholders in the health system kanohi-ki-te-kanohi to understand the challenges and strengths in their health journeys.

Clear themes are emerging, including the importance of trusted relationships, the impact of being dismissed or not listened to in clinical settings, and the difference it makes when care is truly focused on whānau need.